I started with the trial version and liked it enough that I went ahead and purchased Olly a week later, by going to the link on the trial Olly version (upper left hand corner, purchase now button). It took me to the website I purchased Olly using Pay pay and then if I can remember correctly, it automatically started downloading another version(the purchased version or so I thought) After it finished I had still had a trial version and an Olly2 version on my mac.
All this time I thought the Olly 2 was the purchased Olly and that the trial version would go off the once it was expired. I did notice that both still had the expiration days showing up in the right hand corner and it was counting down the days, so I sent them an email and never heard back. Now both versions of Olly have locked me out and asked it I want to purchase Olly. I ALREADY purchased Olly. I never received a link through my email address, but like I said the Olly 2 downloaded so I just thought that was the one I just purchased since it all took place as I was buying it.
Someone explain to me what just happened and how I ended up purchasing a version that seemed to download, but is now acting like it was a trial version and is locking me out of all my lesson plans? I spent many many hours over an entire week typing in all of my lesson plans, resources, etc.... I feel sick that there is a possibility that I lost all of that information. I took so much time away from my kids and family to get all that typed in so that I would be ready for the school year. Olly please contact me to fix this problem. I have my pay pal receipt and my bank account showing that the purchase did clear my bank.