Update - crashing with login

skcordner 2013-08-17 00:18:45 UTC #1

Okay, maybe I did something wrong, but I installed the Beta update and a beautiful Login page shows up, but I can't get farther than that. I deleted the app, reinstalled it and synced with Dropbox (all after updating my Mac version and syncing it first to Dropbox). Upon reinstalling I could choose to "start from scratch" or sync. I chose to sync. Again, a beautiful login page showed up to match my login from the Mac. But whenever I choose a user, no matter who it is, the app will crash. Any help or is this a glitch? Thanks!

admin1 2013-08-17 00:44:14 UTC #2

Ok, this looks like it could take a bit of digging, so I will look into it tomorrow morning and get back to you then. Sorry about that

skcordner 2013-08-17 09:30:01 UTC #3

Thanks. I'm just thankful you guys are working on this, so get back to me when you can. My Mac version is doing fine and handled the upgrade beautifully.

I did tool around with it a bit more. I installed again but this time chose, "start from scratch". I was able to log in and everything was there but blank. I then downloaded from Dropbox, but this time the login page was just blank. Nothing to choose, so no getting back in again. Reinstalled a third time with the sync option and got my beautiful login page with all my users, but again still crashing.

I do have a first generation iPad . . . wondering if that has anything to do with it? Otherwise nothing is different.

Thanks!

admin1 2013-08-19 18:16:49 UTC #4

Hi skcordner,
Sorry I haven't gotten back to you sooner, things have been a bit hectic with the Mac update. I have looked into the issue, and it is definitely a problem caused by the way iOS 5 loads the data (course colors are stored in a Mac format that iOS 5 doesn't know about). I don't know exactly why it works on iOS 6 but not 5, and so at the moment I don't have a fix for you, but I have gotten back to work diagnosing that issue and I will try and find a solution.

skcordner 2013-08-20 09:06:59 UTC #5

Thanks for looking into it. Just let me know if it can be fixed or not.

Dovie 2013-08-22 12:34:59 UTC #6

Having the same issue. Will watch this thread for an update.

admin1 2013-08-22 13:43:15 UTC #7

I have found the issue. I want to try and look for a few more things to fix up before sending out the next update, but I will try and get the next Beta release out in a day or two.

skcordner 2013-08-22 14:49:48 UTC #8

Thanks!

skcordner 2013-08-29 16:02:11 UTC #9

Thanks, the update is working.